Questions & Answers

  • Do I need a prescription for physical therapy?

    NYS recently signed a Direct Access Bill allowing patients to be seen without a prescription for 10 visits or 30 days from the initial treatment, however, many insurance companies may not cover physical therapy services without a physicians referral. No Fault and Workers’ Comp insurance still requires a physicians referral.  Therefore it is Baxter & Walsh’s recommendation that you get a prescription from a doctor so that the patient is not held responsible for the bill.

  • What should I bring to my first visit?

    The prescription for physical therapy from your doctor, current insurance card and any x-rays or MRI reports that are available. If required from your insurance company, please bring any referrals and applicable copayments. Depending on the nature of your injury, please either wear or bring loose fitting, comfortable clothing.

  • What time should I arrive for my first visit?

    Please arrive 10-15 minutes prior to your scheduled appointment in order to complete all necessary paperwork.

  • What should I expect to take place on my first visit?

    The evaluation includes a detailed medical assessment of an injury including a full medical history, a physical evaluation to determine deficits with strength, range of motion, joint mobility, and flexibility. The plan of care and goals will be discussed with each patient and a treatment will be initiated following the evaluation.

  • What kinds of services and treatments can I expect?

    Depending on your diagnosis you may receive one or more of the following:

    • soft tissue massage/ deep tissue massage/myofascial release
    • electric stimulation/neuromuscular re-education
    • ultrasound
    • manual stretching/flexibility activities
    • home exercise program instruction
    • paraffin treatments
    • joint mobilizations
    • moist heat
    • cold pacs
    • whirlpool
    • balance training
    • gait training
    • endurance activities
    • strength training
    • muscle energy techniques
    • LLLT (Low Level Laser Therapy)
    • Bio-feedback
  • How long is each session?

    The initial evaluation takes approximately 1 hour. Every appointment there-after lasts approximately 30 – 60 mins consisting of hands on treatment, rehab exercises & modalities.

  • Are all your therapists licensed?

    Yes, all treating physical therapists at Baxter & Walsh Physical Therapy, P.C. are New York State licensed and members of the American Physical Therapy Association and the Council of Licensed Physiotherapists.

  • Is physical therapy covered by insurance?

    When you call to schedule your first appointment we will ask you for your insurance information. As a courtesy, we will verify your benefits to determine if your insurance plan has any limits, copayments, deductibles, authorization or referral requirements.  However, it is the members responsibility to be aware of changes in your insurance and if authorization is required for physical therapy.

  • What insurance do you accept?

    Baxter & Walsh Physical Therapy, P.C. accepts most major insurance plans. We also accept out-of-pocket payments from patients without insurance, and can provide payment plans for the uninsured.